The Ethiopian Electric Service announced that, due to a system outage over the past three days, customers have not been able to pay their bills.
The service stated that it is working to resolve the technical issue and assured that, even if the payment deadline passes, it will not disconnect customers’ services or meters.
It was also reported that not only the payment system through bank accounts but also the free call centers 905 and 904, which handle complaints, suggestions, and inquiries, including payment information, are currently non-functional.
The institution apologized for the service disruption and stated that it is working as quickly as possible to fix the system issue and resume services, asking customers to remain patient.
Patience Zerihun
- Category
- Spritual