Bethelhem Tafese - the brave Ethiopian journalist

Bethelhem Tafese - the brave Ethiopian journalist.

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"I have started a one-month customer service month where I tell my customers what is missing, what needs to be improved, and reward those who have shown outstanding performance," said the Commercial Bank of Ethiopia. 

``Customer service month is a time to thank customers and renew the promise of providing quality service,'' said Abe Sano, the bank's president. 

The bank's customer service month, which will last for 30 days from today, is titled "Superior Service Happy Customer". 

During the one month period, events will be held at the head office and districts to help strengthen customer relations, it is said that a visit will be made to branches that have shown superior performance. 

It is said that fair, blood donation, sports games will accompany the event. 

The bank also explained that we are preparing a customer service quality operating system document to strengthen the working relationship with the customers. 

Ahmed Shide, the Minister of Finance and the Chairman of the Board of Directors of Ethiopian Trade, attended the customer service month launch program organized at the headquarters today. 

The 82-year-old Commercial Bank of Ethiopia said it has 45 million customers and a total of 82,000 employees, including temporary workers. 

81 percent of my customers have gone digital, which is a much more successful plan than I thought," he explained. 

The total assets of the bank are 1.97 trillion Birr.

The deposit is 1 trillion 419 billion.

It is said that the capital has reached 131 billion birr.

All morning